Relationship Banker - Pin Oak

Company:	Capital One Company Profile \| Current Opportunities (247)
Job Location(s):	Rosenberg
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	Banking - General, Customer Service - General, Sales - Outside

Position Description

Summary:
Promote and sell banking products, provide customer service assistance and perform related duties as required to achieve banking office goals. Handle loan requests, applications and processing. Proficient in product knowledge. Responsible for ensuring compliance of all policies and procedures effecting the day-to-day operations of the banking office. Acquire the knowledge and skills to assume the day to day operations of a retail bank office.

Responsibilities:

Develop a relationship with consumers by selling consumer and small business products to new and existing customers using needs based selling.

Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities.

Ensures all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.

Maintain job proficiency and certification.

Monitors, evaluates and presents solutions to any potential banking office/customer problem.

Participate in community and/or CRA activities.

Basic Qualifications:
• Minimum: High School Diploma, GED or equivalent certification
• 1 year of retail sales experience
• 1 year of customer service experience

Preferred Qualifications:
• College course work in a business related field preferred.
• 1 year experience in retail banking environment to include lending, banking office operations and customer service and sales.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead to solutions.

Other desired skills:
sales